Integrated Health Care IVR

With the health care debate continuing in the United States, many companies have introduced innovative solutions to help in health care management through IVR technologies. From appointment notifications and followup care to maximizing doctors' appointment schedules, several specific programs have been unveiled in the past few months to help save both time and money. Now CallFire.com has unveiled an IVR solution that combines many of these concepts into one convenient package.

In addition to offering appointment reminders to patients, the CallFire system can be configured to quickly fill canceled appointments by making automated outbound calls to patients on a waiting list. Further customization options allow for the patient data to be integrated in such a way that outbound calls can be personalized. The IVR system is also capable of making followup calls after appointments and surgeries to ensure that patients adhere to post-visit instructions. Most importantly, the system collects patient feedback through voice response surveys that assist in improving services and overall medical care offered by the physician. Continued advances and integration of IVR technology into the medical profession will undoubtedly help save time and money for doctors and patients alike.