Although the threat of the H1N1 swine flu virus appears to be less severe than first predicted, some nations are choosing novel approaches for dealing with the potential pandemic. Yesterday, the health minister if India unveiled an IVR system that will be used to disseminate information about the flu including symptoms, spread of the flu and where to seek treatment. The IVR messages are available in English, Telugu and Hindi and are also accessible through SMS text messages on cellular phones.
The concept of using IVR systems in a disaster scenario could be especially useful in the event that such a disaster affects emergency information staffing centers but not telephonic infrastructure. A highly populated nation in crisis needs a proven method of dissemination of information to its citizens. Many people, especially in lower income areas, would rely entirely on the telephone for information and updates on the situation. An IVR system could potentially save lives and ultimately valuable resources during disaster recovery periods.
Wes Raine
http://thirteenthgeneration.blogspot.com/
skip to main |
skip to sidebar
To get on the "insider's" list please click here and choose UNIDIG.
For Email Marketing you can trust
No comments:
Post a Comment